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We're committed to guaranteeing our customers complete satisfaction, so we always welcome questions, comments or feedback.

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Find in the forum

We’ve got great tips on using our products, a place to ask whatever’s on your mind, and even an opportunity to show off your latest projects. Stop by to see what new things you can learn to help with your photography or videography.

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The Cinetics team is able to respond most efficiently to email, and we do our best to answer inquiries within 24 hours. You can also reach us at (512) 686-6806. Voicemails are returned within 24 hours during hours of operation (M-F, 9am-6pm CST)


For any other questions or comments please email us at